Small offices, 10 to 150 staff
One person doing the IT between three other jobs, or nobody at all.
- Laptops, accounts and passwords under one owner
- Backups tested, not just scheduled
- A written list of what breaks and who to ring
Est. 2016 · Eight people · Pasig
We write the software, run the network, and answer the helpdesk.
Plumanila is an eight-person IT shop in Ortigas. Most of the work comes to us from offices whose IT grew a piece at a time: a spreadsheet holding the customer list, a server under a desk, backups nobody has tried to restore, and one staff member who knows all the passwords. We take that over, write down how it runs, and keep it running. Accounts stay in your name.
01 — What we do
The four jobs we take on.
We have done these four things since 2016 and not much else. When a job falls outside them we say so on the first call, and give you the name of a shop that does it.
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i
Custom software & systems
Line-of-business software built around how your team already works: orders, invoicing, approvals and the reports behind them. If you would rather keep the tools you already pay for, we join them up instead. Postgres holds the data, a browser draws the screen, and the code and the database stay in accounts you own.
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ii
Cloud and office infrastructure
Moving the shared drive, the server under the desk and the accounting database to somewhere we can watch them. We restore the backups once ourselves before telling you they work, size the network for the number of people actually in the room, and leave you a written note of what to do when it breaks.
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iii
Support on retainer
One named technician answers your messages, Monday to Saturday. Printer trouble, a POS that stops halfway through a sale, the laptop of somebody who has just resigned: problems like that go to the same person, along with patching, a device register and a backup restore every quarter.
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iv
Reporting that gets used
Sales per customer, margin per item, how old the receivables are, and one page a week the owner can open on a phone. The figures are pulled out of your systems and spreadsheets once, so nobody retypes them on a Friday.
02 — Who calls us
The offices that call us.
Most of them start the same way: a growing pile of devices, accounts and systems, and no list anywhere of who owns what. We take them over and write the list.
Multi-branch retail & distribution
Many counters, one price list, and a day that must reconcile before it closes.
- Branch networks and POS on one managed setup
- New devices and user accounts rolled out per branch
- End-of-day figures that agree, branch by branch
Logistics & field teams
Field staff on phones and tablets, often in places where the signal is poor.
- Mobile devices, SIMs and data managed centrally
- Apps that keep working offline and sync later
- GPS, photos and job notes landing in one place
Schools, clinics & foundations
Many users, a tight budget, and personal records that must stay private.
- Shared computers, printers and campus Wi-Fi
- Accounts created and closed each term
- Records opened only to the people who need them
Professional firms
Client files and email, where one folder shared too widely is a serious problem.
- Document management with clear permissions
- Email filtering and two-factor sign-in
- Remote access that stops at the file in question
Not for us
Crypto, ad-tech and betting. We are also the wrong shop if you need twenty people by next month, and we would rather say it on the first call than three weeks in.
03 — How a project runs
You read the scope and the price before any work starts.
01
Scope call — 45 minutes, free
You describe a normal week: who logs the tickets, which system everyone complains about, and where the work stops when somebody is on leave. We ask what you run today and tell you what software would fix at your size, and what it would not.
02
Audit and written scope
A short document: what we build, what we move, what it costs in pesos, what we are leaving out, and the week each part lands. You sign it before we start.
03
Build, migrate, train
Something you can use every two weeks. Your staff practise on a copy of the live data before we switch over, and one of us is in the office on the first day the new system does the real work.
04
Handover, then care
Code, accounts and documentation in your name, and a printed manual for the drawer. After that, a care plan or nothing at all; either way there is no tie-in.
04 — Rate card
Published prices, in pesos.
These are the numbers we quote from. They are on the page because a first email should not be a negotiation. The scope sets the final figure, and you see it in writing before we start.
Support retainer
Up to 25 staff devices, helpdesk by chat and phone.
- Helpdesk Mon–Sat, named technician
- Four hours onsite each month
- Patching on a schedule
- Quarterly backup restore test
Build & integrate most common
Custom software or an integration matched to how your team already works.
- Scope document and fixed quote
- Migration out of the spreadsheets
- Staff training and printed manual
- 60 days of fixes after launch
Systems audit
A two-week review for a business that suspects IT is the bottleneck.
- Devices, network and accounts reviewed
- Backup and recovery test, witnessed
- Risk list ranked by cost of failure
- Written roadmap for twelve months
Prices exclude 12% VAT. Hardware and licences are billed at cost with the receipt attached. We do not charge for the scope call, or for telling you that software is the wrong thing to buy right now.
05 — Start here
Tell us what goes wrong most often.
A few lines is enough: how many staff and how many sites, what you run the business on now, and the step in the week that causes the most trouble. We answer within one working day, with either a time for the scope call or a straight no and the name of a shop that fits better.
- Email [email protected]
- Phone +63 2 8541 7099
- Office Unit 1204, One Corporate Center, Ortigas Center, Pasig City
- Hours Mon–Fri 9:00–18:00 · Sat 9:00–13:00 (PHT)